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Shropshire’s Carpet, Upholstery & Hard Floor Cleaning Specialist

Telephone: 01743 236354 or 07855 499983


What my customers say

Last Updated: March 20th, 2018

(Originals are kept on file)

We used In Depth to clean a hall, stairs and landing carpet . We had to piece the carpet together following an extension which was very obvious before cleaning. However following cleaning by In Depth you could not tell it was not one carpet. Very professional and very reasonable too. We would be very happy to use them again..

N T (Shrewsbury)

Had our lounge/dinning hall and stairs cleaned by in depth also our kitchen floor which was vinyl floor tiles both carpets and tiles have come up like new very impressed with the quality and efficiency of the workmanship will certainly use again.

A L (Sutton Farm)

I know the reason for having my carpets cleaned by Chris was because I won a competition but I can highly recommend Chris for any carpet cleaning that anyone needs doing. I also had extra carpets cleaned which weren’t included in the competition and his prices are very reasonable. Chris is very professional and meticulous with his work and I will definitely have him do more work when needed. In Depth is the one for me.

M B (Shrewsbury)

Delighted, again. Chris is such an expert, understands the nature of carpet, the weave, the type of dirt. I feel secure in the knowledge that our carpets look the best they possibly can after Chris has cleaned.

R C (Telford)

Chris is an absolute professional who is completely dedicated to his trade. My carpets were cleaned to an exceptionally high standard and my kitchen Travertine floor has been transformed by his work. Punctual, polite and conscientious, I would not hesitate to recommend Chris to friends and will be calling on his services again in the future. .

M K (Halfway House)

Chris has been a life saver! he has brought our carpets back from the point of no return!! we have had numerous building works and other accidental stains !! Honest, fair, professional + a very high standard of cleanliness achieved...i would have no hesitation in thoroughly recommending his 'in depth cleaning services !' .


We booked Chris again to clean our carpet. He always works to a high standard. The carpet was left immaculate like always and the work was quick and efficient. I will use again and will always recommend In Depth..

M A (Shrewsbury)

We left a message on Chris's answerphone asking him to contact us, which he did within a very short time - something that is unusual these days, and very welcome. He came to view the job of cleaning our quite badly marked kitchen floor tiles, gave us an on-the-spot quote and dates and times when he could come. He was true to his word, professional, polite and cheerful and we are delighted by how much better the floor looks now. We would most definitely use Chris's services again. Highly recommended.

Mark and Helen (Eaton Constantine)

Chris arrived at short notice and was friendly, polite and knowledgeable on his subject and explained the process patiently. He gave us a quote on the spot and was ready to start immediately.

The job was thorough and the results were great, we are very pleased and recommend this company to others.

Adam W

So glad we found Chris and chose him to clean our carpets. He was meticulous and extremely professional while he was here, the carpets are now cleaner than we thought they would ever be and any stains have virtually disappeared. Superb service and if we ever need any further cleaning done Chris will definitely be our first port of call. Cannot recommend him highly enough.

Daryl B ( Longden)

Used In Depth twice now, most recently after staining a hall carpet that was only a couple of months old. Chris did a great job and I'm pleased with the result - you wouldn't know there had ever been a stain.

Edward (Shrewsbury)

Cannot fault Chris's professionalism. The service was done on time, efficiently and with a very personable service. The results were better than expected. Would not hesitate to recommend.

A Smith (Shrewsbury)

Chris has cleaned our two cream bedroom carpets and removed dirt and make up stains. The carpets look better than they have done for a long time. Chris was quick and efficient. Arriving promptly, he provided an excellent service and we will definitely use him again.

S E (London Road)

A friend recommended Chris at In Depth Cleaning to me because she rated his work highly. Following a satisfactory quote, I had my carpets cleaned by Chris. I was so pleased with the results that a few weeks later the tiled kitchen floor was also cleaned by In Depth. This made a big difference to the look and feel of the kitchen.

Chris provides a friendly professional service and the products he uses are 'pet friendly' - my phrase - which was important to me.

I think the fact that I have used In Depth twice in quick succession demonstrates my satisfaction with the services In Depth offer.

L S (Shrewsbury)

Chris was professional, on time and did a great job with minimal fuss. The price he quoted was very fair and our sitting room carpet looks better than it has done for years! We have used 2 other cleaning services in the past but I would rate In Depth as the best. We will use this service again.

S B (Shrewsbury)

Thankyou for cleaning my carpets . I am one very satisfied customer. They look superb.

J D (Shrewsbury)

Chris recently carried out some work at my house which was very good. I will use him again.

Penny O

We contacted Indepth Cleaning as we required carpets and upholstery to be cleaned at very short notice. Chris and his team could not have been more helpful and obliging even working evenings and weekends to get the job done in our very tight schedule. The work was excellent and we would recommend the company to any business and will most definitely be using them again. Many thanks.

Joe G

I have used In Depth many times - Chris is brilliant, so trustworthy and efficient and an expert on all cleaning. Great value for money and I always recommend this company.

Ester C

"I knew I wanted our neglected hard floors to look better but I had no idea they could look as good as they do now. Both the wood floors and the quarry tiles are amazing and Chris is a lovely guy who couldn’t have been more helpful. I would recommend Chris to everyone." Thanks Chris.

Anne & Vin

Chris has visited our home on several occasions over the years for the purpose of cleaning our carpets and sofas. We always find him to be punctual, very professional and always polite. We have recommended his services to several of our friends and would not hesitate to do so again in the future.

Anne R

Very professional, giving excellent customer service and a first class job. He took time to explain the procedure and ensured I was satisfied with the completed job before accepting payment. Highly recommended as a professional upholstery specialist.

Linda W

Chris came to clean our limestone floor which was installed four years ago. Unfortunately it never looked as it should due to builders dirt and grime being left over them. The job Chris did was first class and we now have the floor we always wanted. He was very hard working and endeavoured to do everything we asked. We are very pleased with the job he did and would definitely use him again and recommend him to our friends.

Graham B

Just had my carpets cleaned by Chris. Really pleased with the end result but also the overall service... quick to return calls, quick to provide a quote and carried out the work on time. Thanks, Chris.

Rebecca W

Chris came to clean our sofas for us a couple of months ago and we were so pleased with the results. We had bought 2 light cream sofas in our more carefree days, pre-children, and have consequently had them cleaned a number of times. It was definitely the clean Chris gave them that came out the best of all - they looked brand new and they are actually far from it. They smelt lovely as well and we will definitely be using In Depth again - highly recommended.

Sarah A

We had our very dirty stair carpet cleaned after having some building work done. Can't believe how great it looks and that Chris got all the marks out. We're so pleased. Will be using In Depth again.

Eleanor H

I would highly recommend the business of In Depth Cleaning Specialists. Chris Phillips the owner who carried out the work in my house was nothing short of top notch workmanship. A most friendly person who is both reliable and honest. He spent most of the day in my house and hardly stopped. Chris Phillips did a lovely job of cleaning my carpets and suite. I am very happy that I chose him to carry out the work.

John R

Mr Phillips was very professional, cheerful and helpful in moving items which might interfere with the cleaning process. The curtain cleaning was thorough and effective and the curtains are much improved in appearance. We are very pleased with the results and are happy to recommend "In Depth".

Barbara M

I would recommend In Depth because Chris provides an efficient, successful service which is great value for money.

Susan B

We have had a first class cleaning job done on our upholstery and curtains and would recommend this business to everybody. We found him very pleasant and very business like.

Trevor L

Chris did a brilliant job on what I was told was an unsalvageable white living room and stair carpet. He's very friendly, efficient and courteous. I recommend him very highly, and would not consider using anyone else in the future.


Superb hassle free service at a very reasonable cost. Chris arrived on time to quote and then later to do the job. He did a fantastic job and was at all times totally professional and respectful of being in my home. I would have no hesitation in recommending his services and I will certainly use this company again.

Nikki J

Excellent service. Prompt quote, excellent finish to the floors - surpassing my expectations with the cleaning of the wooden floor. Clean and tidy working process with little disruption and friendly operative. I would certainly use Chris again and would recommend him to others.

Michelle B

Professional, expert and excellent results. You could not get a more reliable service.

Rela C

Professional, punctual, courteous, thorough, careful and sensibly priced. Chris Philips provides a hight level of customer care and service. Hight recommended.

Ann R

Chris was extremely helpful and gave good advice. The first time he came out he spent up to an hour here and did various patch tests etc. He didn't even expect any payment, saying "We'll sort it next time."

On completing the job he also left some cleaning spray for me to use on other things. Highly recommended.

Cheryl H

A thoroughly professional job from initial contact and the three piece suite is looking brand new again! I would certainly recommend In Depth Cleaning to anyone.

Jeanette O

Wow! My carpets are like new. Chris even managed to get rid of the unsightly stains from our sickly dog on my cream carpet and the in-ground dog hair. They are now fresh, clean and brighter. If only I could get my dogs to wear slippers to keep them that way! I would not hesitate in recommending Chris - he is punctual, polite and friendly and I would certainly use him again.

Karen C

It was a pleasure to have someone so polite in the house. Chris could answer all my questions and explained everything he was doing in terms I could understand.

My carpets came up looking like they were brand new when they are actually 10 years old! I'm very impressed!

Jill B

The specialist arrived on time for his appointment. He examined the work to be done very thoroughly and fully explained how it would be tackled. The cleaning was done methodically, with minimum disruption to the household and the end results were better than expected.

The operative was efficient and courteous. The charges were very reasonable and I would have no hesitation in recommending this service.

Philip C, Shrewsbury

Today I have had my extremely dirty three piece suite cleaned by In Depth Cleaning. The efficient and cost-effective manner in which they dealt with it is only to be recommended.

I am thrilled with the results and I have a good as new three piece suite for the price of deep cleaning.

Thank you Chris.

Tricia D, Shrewsbury

Chris is extremely professional, incredibly knowledgeable and very helpful. He's more than happy to explain and demonstrate what he is doing and why he is doing it. And of course he also does a fantastic job.

Robert B, Shrewsbury

Chris from In Depth was a very friendly person who helped and advised us on various questions we needed answering on how to treat and clean our suite and carpets. The work was done in a professional and courteous manner and the end results were excellent. Our 5-year old carpets look brilliant and the pile is lifted up again.

R. Smart, Telford

Chris did a very professional and thorough job cleaning one of my rugs but what I didn't know was that he also cleans stone floors. He came back to do the stone floors in my kitchen and I can't believe how good he made them look! It's like having a brand new floor all over again! And not only is he extremely conscientious about his work, you couldn't meet a more affable, pleasant man.

Jane M, Shrewsbury

Chris was thorough and helpful. He was accommodating and prompt. The time he estimated for the work was accurate as was the price. We very much liked the fact that there was no smell involved and that we could use the rooms not too long after he had cleaned them. In addition to cleaning our carpets and hard surfaces he sealed some floor tiles and this has bought out their full colour and given them a good sheen.

Nicolette S, Shrewsbury

Chris did a top notch job for us. Reliable, punctual and sound advice. We used him because of the Allerg-STOP; we have a baby and thought that was important. The quality of the finish was superb, with our carpets and rugs looking like new. Chris even got the Chinese take-away and jam doughnut stains out.... It’s strictly eating in the kitchen from now on....

Andrew R, Shrewsbury

Thank you so much for coming so quickly to clean the lounge carpet and making such a good job of it. I am most impressed by way the stain has come off the carpet it looks as good as new.

Jane, Shrewsbury

He worked with the greatest care and the result is brilliant.

Denise, Ludlow

Chris provided a very professional and friendly service. I would most definitely recommend him to neighbours and will be calling upon his services again in the future. Lovely clean carpets and peace of mind.

Mrs Brown, Shrewsbury

Carpets, rugs and leather suite all cleaned to a very high standard. Kept informed during cleaning process of stain removal from carpet. Technician very helpful and informative of cleaning solution used which were all non-hazardous. Overall service EXCELLENT.

Mrs Price, LLanfyllin

An exceptionally friendly and professional service. Was punctual, showed respect and gave no false promises. Carpets after cleaning looked and felt lovely.

Miss Howell, Bicton heath

Very satisfied with the punctuality. The service was very friendly, and the work done was very good, with no problems. I would recommend you to anyone.

Mr Chapples, Muxton

Chris thanks for the wonderful job you did on our carpets. It looks amazing!.

Rebecca, Shrewsbury

We are delighted with the job you have done-the suite is showing its true colour and the kitchen carpet is amazing. It goes to show you how dirty things get.

Scott, Shrewsbury

Chris arrived on time, cleaned the flotex kitchen floor and three piece suite professionally.

Roger H

I have used Chris three times now and have found his work excellent my dining room carpet after he cleaned it looked like new. I would definitely recommend him.

Kim, Shrewsbury

Highly recommended! Very pleased with the result, thanks Chris. Our carpets were absolutely terrible; Chris got them back to looking how they should have been if it wasn’t for our children!! Going to phone my sister tonight in fact as she is after a carpet cleaner and couldn’t recommend a better one. Thanks very much again.

Michelle N, Oswestry

Chris provides a professional service, at a time that suits the client. His work is thorough and his standard high, I was very pleased with the results.

Eileen N, Shrewsbury

We have called upon Chris on two occasions now to clean our carpets and each time he has been punctual and provided a totally professional service. Our carpets look as good as new - we are thrilled with the results and will certainly use In Depth cleaning again in the future. Thank you Chris, for all your hard work.

Chris and Claire H, Shrewsbury

I have used Chris several times now he always does an exceptional job. He is friendly and reliable and always does a brilliant job. I have a nightmare cream carpet all the way through downstairs and Chris always manages to sort out and remove any stains leaving it looking like new again. Any carpet disasters just call Chris.

Lynn, Shawbury

Chris did a very professional and thorough job cleaning one of my rugs but what I did’ not know was that he also cleans stone floors. He came back to do the stone floors in my kitchen and I can’t believe how good he made them look! It’s like having a brand new floor all over again! And not only is he extremely conscientious about his work, you couldn’t meet a more affable, pleasant man.

Jane, Cross Houses